Kiji9 — Terms and Conditions

By accessing, registering, or using the kiji9 website and mobile application (hereinafter referred to as the "Platform" or "we"), you acknowledge that you have Terms and Conditions read, understood, and agreed to comply with.

These terms and conditions constitute a legally binding agreement. If you do not agree to these terms, please refrain from using the kiji9 platform.

Kiji9 operates an online gaming platform serving players across Bangladesh and various regions of Asia. Our services include slots, Sports Betting, fish games, Live Casino, and other gaming categories.

To register an account and play on kiji9, you must meet the following requirements:

• You must be at least 18 years of age or older is required.
• You must have an active mobile number or email address registered in your own name.
• Each individual is only One Account You may only create one account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• All information provided at the time of registration must be truthful and accurate.
• You must not be a resident of any country where online gaming is prohibited by law.

As part of the account verification (KYC) process, kiji9 may request proof of identity, proof of address, or payment method documentation at any time. Withdrawals may be placed on hold until verification is complete.

Kiji9 supports multiple payment methods for users in Bangladesh, including Mobile Banking, Nagad, and Rocket.

• Minimum Deposit: BDT 100.
• Minimum Withdrawal: BDT 500.
• Deposits are generally processed instantly. If a delay occurs for any reason, please contact customer support within 24 hours.
• Withdrawal Request 1–3 business days is processed within.
• Account verification must be completed before any withdrawal can be processed.
• Only payment methods registered in your own name may be used.

Kiji9 reserves the right to temporarily hold any transaction that appears suspicious pending investigation. Transactions linked to money laundering or fraud may be reported to the relevant authorities.

Kiji9 regularly offers a variety of bonuses and promotions. Please read the applicable terms carefully before claiming any bonus.

• Welcome Bonus: Applicable to new members only and on the first deposit.
• Bonus funds cannot be withdrawn directly. A specified amount Wagering before it becomes withdrawable.
• Wagering requirements typically range from 10x to 30x the bonus amount. Specific terms are listed on each offer's page.
• Kiji9 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Any attempt to claim bonuses through multiple accounts or fraudulent means will result in the bonus being voided and the account may be closed.

The following rules must be followed while playing on kiji9:

• Each game has its own specific rules, which are outlined within the game itself. Please read them before you start playing.
• If a technical error renders the outcome of any game round uncertain, that round will be considered void and the stake will be refunded.
• Kiji9 uses an RNG (Random Number Generator) that is regularly audited by independent third parties.
• In the event of any dispute over a game result, kiji9's server logs shall be considered final.
• Simultaneous gameplay on multiple devices from a single account may be restricted.

Kiji9's game portfolio features titles from the world's leading providers, including Pragmatic Play, PG Soft, Habanero, and NetEnt. The RTP (Return to Player) percentage for each game is displayed in that game's information section.

• Creating multiple accounts to take advantage of bonuses.
• Attempting to hack the kiji9 system or exploit software vulnerabilities.
• Playing games using bots, automated software, or artificial intelligence of any kind.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to gain unauthorised access to another user's account.
• Abusive or threatening behaviour toward kiji9 staff.
• Attempting to defraud other users through the platform.

Kiji9 takes the protection of your personal information extremely seriously. For full details on how we collect, use, and safeguard your data, please refer to our Privacy Policy published on the page.

• Your information is used solely for service delivery, verification, and legal compliance.
• Your personal data will not be sold or shared with any third party without your consent.
• Information may be disclosed to regulatory authorities where required to fulfil legal obligations.

Kiji9 believes gaming is entertainment — not a livelihood. We encourage all users to play responsibly.

• If you feel that gaming is becoming an addiction, please contact our customer support immediately.
• It is the account holder's responsibility to keep minors away from gaming.
• For more details, visit our Responsible Gaming View page.

Kiji9 may suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Evidence of fraud, cheating, or illegal activity is found.
• Creating an account with false information or failing to complete verification.
• The account has been inactive for an extended period (more than 12 months).

Users may request account closure at any time. If a verified balance remains at the time of closure, it will be refunded; however, any pending bonuses will be forfeited.

Kiji9 is not liable for the following:

• Game losses resulting from an internet connection failure.
• Any loss caused by issues with the user's own device or software.
• Delays or failures on the part of third-party payment providers.
• Service disruptions due to unexpected technical errors or scheduled server maintenance.

In the event of any dispute, kiji9's maximum liability will be limited to the value of the transaction in question.

Kiji9 reserves the right to change, amend, or update these terms and conditions at any time. Changes take effect immediately upon being posted on this page.

A notification may be sent to your registered email or mobile number for significant changes. However, it remains your responsibility to check this page regularly. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or complaints regarding these terms and conditions, please contact our customer support team:

After a complaint is submitted, kiji9 will provide an initial response within 5 business days and will aim to resolve complex matters within 14 business days.