Kiji9 — Privacy Policy

Kiji9 is a trusted online gaming platform for players in Bangladesh and across South Asia. We believe your personal data belongs to you — safeguarding it is our top priority.

This Privacy Policy explains what information kiji9 collects, how it is used, who it may be shared with, and what rights you have. This document is written in English for the convenience of our users in Bangladesh.

By using the kiji9 website or app, you are considered to have read and agreed to this Privacy Policy. If you have any objections, please contact us before using the platform.

Kiji9 collects only the information strictly necessary to provide services, ensure security, and meet legal obligations. Collecting excessive or unnecessary data is against our policy.

a. Information collected at registration:

• Full name and date of birth
• Mobile Number or Email Address
• Residential address (country and city)
• Preferred currency and language

b. Information collected during identity verification (KYC):

• Copy of National ID (NID), passport, or driving license
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership (where applicable)

c. Automatically collected information:

• IP Address & Device Information
• Browser type and operating system
• Login & Logout Times
• Gaming History & Transaction Records
• Cookies & Session Data

Kiji9 uses your information only for the purposes listed below. Each purpose is clearly defined, and your data will not be used beyond these:

If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.

Kiji9 does not share your information with third parties Never Sold. However, limited information may be shared in specific circumstances:

• Payment Partners: Payment providers such as Mobile Banking, Nagad, Rocket, and others receive the necessary information to complete transactions.
• Game Providers: Game providers such as Pragmatic Play and PG Soft receive only the session data necessary to run the games.
• Security Services: Approved third-party providers may be used for fraud detection and KYC verification.
• Legal Authorities: We are required to provide information when ordered by a court or upon a valid request from a regulatory authority.

Kiji9 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve the quality of our services.

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the website from functioning properly.
• Functional Cookies: To remember your language, currency, and other preferences.
• Analytics Cookies: To understand which sections of the site are used most — only aggregate (anonymous) data is collected.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit some functionality.

Kiji9 uses industry-leading technology and practices to keep your data secure:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
• Two-Factor Authentication (2FA): Option to enable 2FA for an extra layer of account security.
• Firewall and DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Regular penetration testing conducted by independent third parties.
• 24/7 Monitoring: Automated detection and blocking of suspicious activity.

Kiji9 does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, your data is automatically and securely deleted or anonymized so that you can no longer be identified.

As a kiji9 user, you have full control over your own data. You may exercise the following rights at any time:

Kiji9 strictly prohibits users under 18 years of age. Age is verified at registration and confirmed through the KYC process.

Kiji9 may update this Privacy Policy from time to time. How you are notified will depend on the nature of the change:

• Minor Changes: The "Last Updated" date at the top of the page will be revised.
• Major Changes: You will be notified in advance via email or app notification.
• Key Changes: Fresh consent will be obtained, with at least 30 days' notice given in advance.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.

For any questions, requests, or concerns regarding your privacy, please reach out to our dedicated Data Privacy Team: